Note：

Orders to remote areas would take a little longer to be delivered. Please note that the delivery time depends on the address specified for the order.

Any delivery date given by us is our best estimate only, and we cannot be held liable for any loss or damage suffered by you due to any reasonable or unavoidable delay in the delivery of your order. If the package is returned due to the customer's failure to pick up the package in time, wrong address, or other reason, we will reserve the right to ask you to pay twice the delivery cost for redelivery or refund.

*Special circumstances such as a high volume of orders, new product releases, or restock days may lead to longer shipping times. If this is the case, we will note it on the product page and send a follow-up reminder via email. We will try our best to process each order in a timely manner, but it is difficult to be perfect, if this happens, hope you can understand.

*Kindly note: affected by the COVID-19 EPIDEMIC, the delivery time of the local logistics company, and the expected deviation, hope you can understand.

Shipping Cost：

Free shipping on orders over $35

Unfortunately, we do not ship to Alaska and Hawaii at this time.

Delivery time：

• For e-bikes orders: E-bikes are shipping from china, they should reach their destination within 60-80 business days depending on your location.
• For accessories orders: Accessories are shipping from china, and once on their way, they should reach their destination within 15-20 business days depending on your location.

Please understand that once the carrier has your package, we have no control over the delivery date and there may be delays due to various reasons. Typically the package will arrive on the date indicated by your tracking number.